Welcome to your Customer Satisfaction Survey Please select the answer that best reflect your opinion of our performance for the reference project.1 - InformationCompany Name* Site* Project Description* 2 - Sales & QuotationI was able to get the support I needed prior contract award* Strongly agree Agree Partially agree Disagree Strongly disagree The quotation was completed and submitted within the timeframe needed.* Strongly agree Agree Partially agree Disagree Strongly disagree 3 - Engineering & DrawingsOur engineers provided quality solutions in the design of my equipment.* Strongly agree Agree Partially agree Disagree Strongly disagree Our drawings are complete and provide a satisfactory level of information.* Strongly agree Agree Partially agree Disagree Strongly disagree 4 - Project Management & FabricationThe equipment was delivered on time as per the agreed schedule.* Strongly agree Agree Partially agree Disagree Strongly disagree The equipment fabricated complied with the drawings and specifications.* Strongly agree Agree Partially agree Disagree Strongly disagree The change orders were handled promptly and properly.* Strongly agree Agree Partially agree Disagree Strongly disagree The project manager communicated progress regularly and proactively.* Strongly agree Agree Partially agree Disagree Strongly disagree 5 - Packaging, Shipping & DatabookThe packaging of the equipment was sufficient and of good quality.* Strongly agree Agree Partially agree Disagree Strongly disagree The databook was complete and submitted timely within the timeframe requested.* Strongly agree Agree Partially agree Disagree Strongly disagree 6 - How would you rate our overall performance?How would you rate our overall performance? (1 = Unsatisfied / 5 = Excellent)* 5 4 3 2 1 7 - Compared to other fabricators how do we perform in regards to :Quality and level of detail of our proposals* Better Same Less Expertise and knowledge of our engineering group* Better Same Less Meeting the required specifications* Better Same Less Delivering the equipment at the expected date* Better Same Less Providing the quality documentation in a timely manner* Better Same Less Overall experience with Hason* Same Same Less 8 - How likely would you recommend us for a future project ?* Very likely Likely Neither likely nor unlikely Unlikely Very unlikely 9 - What are the most important criterias when selecting a fabricator ?*10 - Do you have any comments or suggestions for us?